Effective date: October 10, 2026
This Privacy Policy explains how MercRacing, LLC (“MercRacing,” “we,” “us”) collects, uses and shares information when you visit mercracing.net, create an account, place an order or contact us.
Information we collect
Information you give us
- Orders: name, billing and shipping address, email address, phone number, and the products and vehicle details related to your order.
- Accounts: username, email address and password for your customer or affiliate account.
- Support and contact forms: your name, email address and the details of your message or support request.
- Reviews: the review, rating, name and any photos you choose to submit.
- Affiliate program: contact and payout details you provide when joining.
Payment card details are entered directly with our payment processors. We do not store full card numbers on our website.
Information collected automatically
- Device and usage information such as IP address, browser type, pages viewed and referring pages.
- Cookies and similar technologies used to keep your cart and login working, remember preferences, measure site traffic and help protect the site from spam and attacks.
How we use your information
- To process, ship and support your orders, including order and shipping updates.
- To respond to support requests and questions.
- To manage your account and our affiliate program.
- To ask for and publish product reviews.
- To understand how the site is used and improve it.
- To prevent fraud, spam and abuse, and to keep the site secure.
- To comply with legal, tax and accounting obligations.
How we share your information
We do not sell your personal information. We share it only with service providers that help us run the store, including:
- Payments: WooPayments (powered by Stripe, including Apple Pay, Google Pay and Klarna), PayPal and Affirm, to process payments and financing.
- Shipping: ShipStation and shipping carriers, to create labels and deliver orders. Tracking details may be shared with PayPal for orders paid through PayPal.
- Suppliers: for items shipped directly from a supplier, the details needed to fulfill your order.
- Analytics and product listings: Google, for product listings and site measurement, plus Jetpack and WP Statistics, to understand how our site is used.
- Security and spam protection: CleanTalk, which checks form submissions and comments for spam.
- Email delivery: our email sending service, used for order, account and support emails.
- Reviews: our review service, which sends review request emails after a purchase.
We may also share information when required by law, to protect our rights, or as part of a business transfer.
Embedded content from other websites
Some pages include content from other sites, such as YouTube videos and our Facebook page feed. These sites may collect data about you, use cookies and track your interaction with that content, as if you had visited them directly.
How long we keep your information
We keep order records, account information and support messages for as long as they are useful for supporting your parts and installation questions, handling warranty and returns, and keeping accurate business records, and as long as tax, accounting and other legal requirements call for. Because our products are often supported for many years after purchase, this can be a long time. You can ask us to delete information we no longer need to keep, as described below.
Your choices and rights
- You can view and update your account details at any time from My Account.
- You can ask us, through our contact form, for a copy of your information, or ask us to correct or delete it, subject to records we must keep by law.
- You can unsubscribe from marketing emails using the link in the email.
- Depending on where you live, you may have additional rights under your state’s privacy laws. Contact us to make a request.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Security
We use reasonable safeguards to protect your information, including encrypted connections (HTTPS). No method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last updated.
Contact us
Questions about this policy or your information? Please reach us through our contact form.